Delegation from the Republic of Azerbaijan arrived in Uzbekistan to study the experience of the country in creation and functioning of public services system, organization of work with the population, and exchange experience in innovative approaches in this area.

They met with the leadership of the Ministry of Justice of the Republic of Uzbekistan and the Agency for Public Services, outlined promising plans for the future, became familiar with activities of recently opened Center for Public Services, and received information about mobile public services for citizens who are unable to visit the centers personally.

Guests visited Samarkand. The visit to this world-famous city began with the mausoleum of the First President of the Republic of Uzbekistan Islam Karimov and commemoration.

Azerbaijani colleagues became acquainted with activities of people’s reception offices of the President of the Republic of Uzbekistan, which have become popular even among foreign colleagues. It was noted that people’s reception offices are formed to introduce a qualitatively new system of working with appeals from individuals and legal entities, to establish a direct dialogue with people, to fully protect their rights, freedoms and legitimate interests.

The delegation visited the people’s reception office in Samarkand, where the head Shukhrat Uzakov informed about favorable conditions created here for citizens. He also noted that specialists with sufficient experience in dealing with citizens’ appeals, knowing the current legislation, are attracted to the activities of these institutions. For the convenience of citizens, People’s reception offices will be located in the same building as Public Service Centers being built today across the country. This system is established so that citizens could solve necessary issues related to the sphere of public services, right on the spot.

The guests from Azerbaijan also visited Shakhi Zinda memorial ensemble, the Temurids mausoleum Gur-Emir, Registan Square and other sights.